Shipping policy
Shipping Policy - Retail Orders
Thank you for shopping with us! Below are the details regarding our retail shipping process, timelines, and policies to ensure a smooth experience:
Shipping Policy - Wholesale Orders
For large orders exceeding standard shipping weights or package sizes, please contact us, and we will assist with finding the best shipping arrangements for your needs.
Order Processing
All orders are processed within 2 business days (excluding weekends and holidays) after your purchase is confirmed.
You will receive a notification with tracking information once your order has been shipped.
Shipping Rates and Delivery
Shipping charges for your order will be calculated and displayed at checkout. Some costs of fulfilling your order have been included in the product price, and additional shipping costs are calculated at checkout. These charges are the customer's responsibility, except where special promotions are offered on large orders - see banner on webpage for information on special promotions. Duties imposed by countries beyond Canada's borders are to be paid by the customer, where applicable (delivery duty unpaid).
The following shipping options generally apply, subject to location of print facility:
United States
- Shipping method - Standard, or Expedited (at customer's cost) where available
- Delivery time - 5 - 15 business days (approximate)
- Sizes/Type - Rates at checkout apply to standard packaging sizes, additional charges for non-standard package sizes may apply
Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.
Canada
- Shipping method - Standard, or Expedited (at customer's cost) where available
- Delivery time - 2 - 5 business days
- Sizes/Type - Rates at checkout apply to standard packaging sizes, additional charges for non-standard package sizes may apply
Please note that customers are responsible for any customs fees, duties, or taxes imposed by the destination country.
European Countries
- Shipping method - Standard, or Expedited (at customer's cost) where available
- Delivery time - 10 - 30 business days
- Sizes/Type - Rates at checkout apply to standard packaging sizes, additional charges for non-standard package sizes may apply
- Typically a base Rate applies to the First item, plus a supplementary rate for Additional items
Rest of World
- Shipping method - Standard, or Expedited (at customer's cost) where available
- Delivery time - 10 - 30 business days
- Sizes/Type - Rates at checkout apply to standard packaging sizes, additional charges for non-standard package sizes may apply
- Typically a base Rate applies to the First item, plus a supplementary rate for Additional items
Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or regulatory requirements.
At this time, we are unable to ship to countries or regions experiencing violent disturbances or civil unrest. We apologize for the inconvenience.
Order Tracking
You will receive a tracking number once your order ships. You can track your package using [insert carrier tracking website or service].
Lost or Delayed Shipments
If your package is delayed or lost, please contact us at info@pulpitbullywearables.com, and we will assist you in resolving the issue.
Contact Us
If you have any questions about our shipping policies, feel free to contact us at info@pulpitbullywearables.com. We’re happy to help!